Privacy Policy
Effective as of August 1, 2024
Desert Brain and Spine (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide to us through our website, neuropodusa.com, and any other websites, forms, landing pages, or services we own or operate.
Information We Collect
We collect personal information only when we need it to provide services, respond to inquiries, schedule appointments, send requested communications, or otherwise support our business operations. Depending on how you interact with us, this information may include:
Name
Email address
Phone number
Mailing address
Appointment or service-related information you voluntarily provide
Any other information you choose to submit through our forms, website, or communications
We collect this information by lawful and fair means, with your knowledge and consent, and we explain why it is being collected where appropriate.
We may use your information to:
Respond to inquiries and provide customer support
Schedule and manage appointments or services
Send administrative, service-related, or account-related communications
Send SMS or text messages you have agreed to receive
Improve our website, services, and user experience
Comply with legal and regulatory obligations
If you provide your mobile phone number and consent to receive text messages from us, we may send you SMS messages related to your inquiry, appointments, services, account updates, or other communications you have requested or agreed to receive.
Message frequency may vary. Message and data rates may apply.
You can opt out of SMS communications at any time by replying STOP.
For help, reply HELP or contact us at info@neuropodusa.com.
Mobile opt-in information, SMS consent, and phone numbers collected for SMS communications are not shared with or sold to third parties or affiliates for their marketing or promotional purposes.
We do not sell your personal information. We do not share personally identifying information publicly or with third parties except:
When necessary to provide requested services
With service providers or vendors who help us operate our website, communications, or business, subject to appropriate confidentiality and data protection obligations
When required by law, regulation, legal process, or governmental request
To protect our rights, safety, property, or the rights, safety, or property of others
Text messaging originator opt-in data and consent will not be shared with any third parties, excluding aggregators and providers of the text messaging services necessary to deliver the SMS service.
We retain personal information only for as long as necessary to provide services, fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.
We use commercially reasonable safeguards to protect the information we store against loss, theft, unauthorized access, disclosure, copying, use, or modification. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
We may use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and improve our website and services. You can disable cookies through your browser settings, though some features of the site may not function properly if you do.
You may choose not to provide personal information, but doing so may limit our ability to provide certain services or respond fully to your requests.
If you no longer wish to receive marketing or promotional communications from us, you may follow the unsubscribe instructions included in those communications, reply STOP to text messages where applicable, or contact us directly.
If you are located in the European Economic Area, California, or another jurisdiction with applicable privacy rights, you may have the right to request access to, correction of, deletion of, or restriction of the use of your personal information, subject to applicable law.
To submit a privacy-related request, please contact us at info@neuropodusa.com.
Our website may contain links to external sites not operated by us. We are not responsible for the content, privacy practices, or policies of those third-party websites.
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:
Desert Brain and Spine
Email: info@neuropodusa.com
Website: neuropodusa.com
Your continued use of our website or services will be regarded as acceptance of this Privacy Policy.